Support Local Business in Waterford!
Did you know Kollect is the only locally-owned and based waste management company in Waterford?
Our business is currently going from strength to strength and we currently employ 17 local staff and counting!
5 Reasons why supporting local is best:
- Local ownership ensures that important decisions are made locally by people who live in the community and who will feel the impacts of those decisions! We listen to you!
- Keeping money in the Local Economy. Waterford needs this!
- Locally owned businesses create more jobs locally!
- Locally owned businesses build strong communities, social relationships, and contribute to local causes!
- In a marketplace of so much competition, we try our best way to ensure innovation and low prices over the long-term!
Kollect works very hard to make sure we can bring something new to the table and offer our customers outstanding value, flexibility and excellent customer care.
Creating a personal connection
We have to admit, at one stage it was a bit daunting to know whether we could actually compete with the big dogs of the waste industry, but as time unfolded we realised customers were more than happy to switch to Kollect. You see, we could offer them something our competitors couldn’t; a personal connection. When you personally know the people behind the business where you’re buying local products and services, you enjoy a connection you would not otherwise have. Our customer service team doesn’t use a script, our aim is to have a natural conversation which often leads to having a nice chat about anything from the weather (we wouldn’t be typically Irish otherwise), last nights match to our pets eating habits, anything goes, customers can connect with us and they love it. We are convinced some customers just ring for a chat 🤣. We have the same interaction on Facebook, we like to engage and have a little fun. And it doesn’t just stop at the customer service team, our drivers have gotten a reputation for going above and beyond, even knocking on doors if a bin was forgotten to be put out. Its this personal connection that has allowed us to have an advantage, when was the last time you connected with your waste company? Probably never? Well not with us…
Supporting a dream
You don’t realise how much it means to support the underdogs, the local guys, the small business owners with big ideas. The Co-Founders of Kollect have a dream to create a low cost, innovative and on-demand waste alternative for all households. So when you support Kollect you are supporting a dream. Along with the rest of the community, you celebrate when a favourite local business succeeds and you mourn when it’s forced to shut its doors.
We are so appreciative of all the continued support and hope to grow not only locally but nationally too, never leaving behind our personal connection. Waterford was one of the worst hit towns during the recession and it has taken the longest to recover but our local economy is slowly but surely starting to grow again. We can’t remind you enough…Shop local, Eat local, Spend local, Enjoy local and Support Waterford. 💓